Share Your Concerns

Employees, customers, partners, vendors, suppliers, service providers, shareholders and every other stakeholder or third party has a responsibility to promptly speak up about any issues or concerns they believe, in good faith, may constitute a violation of the Code of Business Conduct or any other Cisco policy.

Ethics WebForm

The Cisco Ethics Webform is an ethics and business conduct reporting tool provided by The Network, a third-party vendor. The Ethics Webform is a way to submit your ethics case directly to the appropriate Cisco management who will promptly address the matter. Individuals have the option to remain anonymous when reporting concerns.

Report Ethics Case - Non Employees

Please note if you are an internal Cisco employee we encourage the use of our internal webform, hosted by and monitored by Cisco directly. The advantage of using this tool, as opposed to our third-party provider, is that we have the ability to communicate with anonymous complainants without the need for them to reveal their identity at any point.

Report Ethics Case- For Employees

EthicsLine

The Cisco EthicsLine is an ethics and business conduct reporting tool provided by The Network, a third-party vendor. The EthicsLine is available 24 hours a day, seven days a week. Your issue will be documented by a highly trained interview specialist and disseminated to appropriate Cisco management who will promptly address the matter. Interpreters are available to assist with the interview if deemed necessary by the caller. Callers have the option to remain anonymous when reporting concerns, although some countries do not allow such concerns to be reported anonymously. Details of these restrictions are provided in the country-specific dialing instructions where they apply.

PLEASE NOTE:

The Cisco EthicsLine is for reporting alleged illegal or unethical behavior only.

Should you have a technical or customer service related concern, please visit the following websites for assistance:

Customer Service Issues
Technical Support

Global EthicsLine Telephone Numbers
Select the country from which you are calling for country-specific dialing instructions
Argentina	Egypt	Lebanon	Russia
Australia	Estonia	Luxembourg	Saudi Arabia
Austria	Finland	Malaysia	Singapore
Belgium	France	Mexico	South Africa
Brazil	Germany	Morocco	Spain
Bulgaria	Greece	Netherlands	Sri Lanka
Canada	Hong Kong	New Zealand	Sweden
Chile	Hungary	Norway	Switzerland
China	India	Pakistan	Taiwan
Colombia	Indonesia	Panama	Thailand
Costa Rica	Ireland	Peru	Turkey
Croatia	Israel	Philippines	Ukraine
Cyprus	Italy	Poland	United Arab Emirates
Czech Republic	Japan	Portugal	United Kingdom
Denmark	Kazakhstan	Puerto Rico	United States
Dominican Republic	Korea, Republic of	Romania	Venezuela

Country	Ethics Hotline
Argentina	To place an International Toll-Free Service (ITFS) call from Argentina, dial the number that corresponds to your telephone provider: 0800-555-9232 (Telecom) 0800-666-2457 (Telefonica)
Australia	To place an International Toll-Free Service (ITFS) call from Australia, dial the number that corresponds to your telephone provider: 1-800-235-953 (Optus) 1-800-17-0857 (Reach)
Austria	To place a free call from Austria, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Austria Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Belgium	To place an International Toll-Free Service (ITFS) call from Belgium, dial 0800-7-3980. Please note that this service may not be available from mobile phones or pay phones.
Brazil	To place an International Toll-Free Service (ITFS) call from Brazil, dial 0800-891-4281. Please note that dialing restrictions may apply to prepaid or calling cards.
Bulgaria	To place a free call from Bulgaria, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Bulgaria Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Canada	To place a toll-free call from Canada, dial 877-571-1700.
Chile	To place an International Toll-Free Service (ITFS) call from Chile, dial 1230-020-5453. Please note that this service is not available on mobile cell phones and public phones require coin or card deposit.
China	To place an International Toll-Free Service (ITFS) call from China, dial the number that corresponds to your telephone provider: 10-800-711-0678 - China Telecom South serves the southern provinces of Anhui, Chongqing, Fujian, Gansu, Guangdong, Guangxi, Hainan, Hunan, Hubei, Jiangsu, Jiangxi, Ningxia, Qinghai, Shanghai, Shaanxi, Xinjiang, Xizang, Yunnan, and Zhejiang. 10-800-110-0619 - China Netcom Group serves the northern provinces of Beijing, Tianjin, Hebei, Shanxi, Neimenggu (Inner Mongolia), Liaoning, Jilin, Heilonhjiang, Henan, and Shandong. Please note the following access information which is subject to change without notice: Service may not be available from every public or mobile cell phone. Phone must have international access.
Columbia	To place an International Toll-Free Service (ITFS) call from Columbia, dial the number that corresponds to your telephone provider: 01-800-912-0127 (Telcom Columbia) 01-800-5-1-80552 ( Orbitel)
Costa Rica	To place an International Toll-Free Service (ITFS) call from Costa Rica, dial 0-800-011-1063. Please note that dialing restrictions may apply to prepaid or calling cards.
Croatia	To place a free call from Croatia, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Croatia Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Cyprus	To place an International Toll-Free Service (ITFS) call from Cyprus, dial 8009-0657.
Czech Republic	To place an International Toll-Free Service (ITFS) call from the Czech Republic, dial 800-143-501. Please note that dialing restrictions may apply to prepaid or calling cards.
Denmark	To place an International Toll-Free Service (ITFS) call from Denmark, dial 80-887876. Please note that this service is not available on mobile cell phones.
Dominican Republic	To place a Toll-Free call from the Dominican Republic, dial 1-877-571-1700. Please note that dialing restrictions may apply to prepaid or calling cards.
Egypt	To place a free call from Egypt, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Egypt Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Estonia	To place a free call from Estonia, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Estonia Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Finland	To place a free call from Finland, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Finland Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
France	If You Choose To Call the Ethics Hotline from France: You will be asked to provide your name, which will be kept in strict confidence. You will be entitled to exercise yours rights to have access and to rectify the data related to you by contacting the Ethics Office at ethics@cisco.com. Any person identified in the report will be informed of the existence and contents of such report and of their rights to oppose to the processing of their personal data, to have access to the report, to provide additional information and to correct information contained in the report. Abuse of the Ethics Hotline may expose you to disciplinary action (including judicial proceedings), but good faith use of the Ethics Hotline, even if the facts are later found to be inaccurate or inconclusive, will not expose you to disciplinary action. You are not required to use it, and if you choose not to, you need not fear adverse consequences as a result. The Ethics Office has oversight of the Ethics Hotline. To place an International Toll-Free Service (ITFS) call from France, dial 0800-90-0073. The Network, a Safe-Harbor certified independent company located in the United States, will answer the Cisco Ethics Hotline on behalf of Cisco Inc.
Germany	To place an International Toll-Free Service (ITFS) call from Germany, dial 0800-182-3093. Please note that this service may not be available from mobile phones or pay phones.
Greece	To place an International Toll-Free Service (ITFS) call from Greece, dial 00-800-11-004-9232. Please note that this service is not available on mobile cell phones and public phones require coin or card deposit and.
Hong Kong	To place an International Toll-Free Service (ITFS) call from Hong Kong, dial 800-964854.
Hungary	To place an International Toll-Free Service (ITFS) call from Hungary, dial 06-800-18-588. Please note that public phones require coin or card deposit and that there may be limited availability from mobile phones.
India	To place a free call from India, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for India Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Indonesia	To place an International Toll-Free Service (ITFS) call from Indonesia, dial 001-803-1-004-9232. Please note that the phone you call on must have international access. This service may not be available from mobile or pay phones.
Ireland	To place an International Toll-Free Service (ITFS) call from Ireland, dial 1-800-55-8706. Please note that this service may not be available from mobile phones.
Israel	To place an International Toll-Free Service (ITFS) call from Israel, dial the number that corresponds to your telephone provider: 180-931-7080 (Barak ITC) 180-941-9232 (Bezeq) 180-929-2978 (Golden Lines)
Italy	To place an International Toll-Free Service (ITFS) call from Italy, dial 800-788549. Please note that public phones require coin or card deposit.
Japan	To place an International Toll-Free Service (ITFS) call from Japan, dial the number that corresponds to your telephone provider: 00531-11-4973 (KDD - Public phones require coin or card deposit. Access from mobile phones may be restricted) 0066-33-11-2585 (Japan/SoftBank Telecom - Public phones require coin or card deposit. Access from mobile phones may be restricted) 0034-800-900383 (Japan NTT - This service may not be available from payphones or mobile phones)
Kazakhstan	To place a free call from Kazakhstan, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Kazakhstan Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Republic of Korea	To place an International Toll-Free Service (ITFS) call from the Republic of Korea, dial the number that corresponds to your telephone provider: 00308-11-0527 (DACOM) 00798-1-1-004-9232 (Korea Telecom) 00368-11-0119 (ONSE) Please note that this service is not available from public phones or all areas. Public phones may require coin or card deposit. Other dialing restrictions may apply to prepaid or calling cards.
Lebanon	To place a free call from Lebanon, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Lebanon Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Luxembourg	To place an International Toll-Free Service (ITFS) call from Luxembourg, dial 8002-6043. Please note that public phones require coin or card deposit and that this service may not be available from mobile phones.
Malaysia	To place an International Toll-Free Service (ITFS) call from Malaysia, dial 1-800-81-2821. Please note that public phones require local coin payment through call duration.
Mexico	To place an International Toll-Free Service (ITFS) call from Mexico, dial 001-877-571-1719. Please note that phone must have international access and that you will be required to pay a per-call surcharge.
Morocco	To place a free call from Morocco, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Morocco Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Netherlands	To place an International Toll-Free Service (ITFS) call from the Netherlands, dial 0800-022-5927. Please note that this service may not be available from mobile or pay phones.
New Zealand	To place an International Toll-Free Service (ITFS) call from New Zealand, dial 0800-450526. Please note that this service may not be available from mobile phones and that public phones require coin or card deposit.
Norway	To place an International Toll-Free Service (ITFS) call from Norway, dial 800-13290.
Pakistan	To place a free call from Pakistan, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Pakistan Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Panama	To place an International Toll-Free Service (ITFS) call from Panama, dial 001-877-571-1700. Please note that the phone you call on must have international access. This service may not be available from mobile phones. Other dialing restrictions may apply to prepaid or calling cards.
Peru	To place an International Toll-Free Service (ITFS) call from Peru, dial 0800-70-042. Please note that this service may not be available from mobile phones or from every phone/public phone.
Philippines	To place an International Toll-Free Service (ITFS) call from the Philippines, dial 1-800-1-111-0124. Please note that this service may not be available from mobile phones and that public phones may require coin or card deposit. Other dialing restrictions may apply to prepaid or calling cards.
Poland	To place an International Toll-Free Service (ITFS) call from Poland, dial 0-0-800-111-1655. Please note that your phone must have international access and that public phones require coin or card deposit. You may be subject to a per-call surcharge.
Portugal	To place an International Toll-Free Service (ITFS) call from Portugal, dial 800-8-11212. Please note that this service may not be available from mobile phones or from every phone/public phone. Other dialing restrictions may apply to prepaid and calling cards.
Puerto Rico	To place a toll-free call from Puerto Rico, dial 877-571-1700.
Romania	To place a free call from Romania, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Romania Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Russia	To place a free call from Russia, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Russia Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Saudi Arabia	To place a free call from Saudi Arabia, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Saudi Arabia Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Singapore	To place an International Toll-Free Service (ITFS) call from Singapore, dial 800-100-1557. Please note that dialing restrictions may apply to prepaid or calling cards.
South Africa	To place an International Toll-Free Service (ITFS) call from South Africa, dial 0800-980-092. Please note that dialing restrictions may apply to prepaid or calling cards.
Spain	To place an International Toll-Free Service (ITFS) call from Spain, dial 900-97-1087. Please note that this service may not be available from mobile phones.
Sri Lanka	To place a free call from Sri Lanka, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Sri Lanka Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Sweden	To place an International Toll-Free Service (ITFS) call from Sweden, dial 020-79-7157. Please note that this service may not be available from mobile phones and that public phones require coin or card deposit.
Switzerland	To place an International Toll-Free Service (ITFS) call from Switzerland, dial 0800-55-7749. Please note that this service may not be available from pay phones or mobile phones.
Taiwan	To place an International Toll-Free Service (ITFS) call from Taiwan, dial 00801-10-4106. Please note that there is limited availability from mobile phones. Other dialing restrictions may apply to prepaid or calling cards.
Thailand	To place an International Toll-Free Service (ITFS) call from Thailand, dial 001-800-11-004-9232. Please note that phone must have international access. Not available from public phones or all areas. Other dialing restrictions may apply to prepaid or calling cards.
Turkey	To place a free call from Turkey, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Turkey Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
Ukraine	To place a free call from Ukraine, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Ukraine Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
United Arab Emirates	To place a free call from United Arab Emirates, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for United Arab Emirates Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700
United Kingdom	To place an International Toll-Free Service (ITFS) call from United Kingdom, dial 0808-234-8323. Please note that this service may not be available from every phone/public phone.
United States	To place a toll-free call from the United States, dial 877-571-1700.
Venezuela	To place a free call from Venezuela, using AT&T Direct, follow this two-step process: First, dial the AT&T Access Number for Venezuela Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Reverse Charge Dialing Instructions

If your country is not listed, follow these instructions to reach the EthicsLine:

Dial your local telephone operator and say that you would like to place a reverse charge call to the following number in the United States: 770-776-5611
When the operator asks for your name, you may give your name or - if you prefer to remain anonymous - say "Cisco" is your name.
A representative from The Network, a third-party ethics reporting provider, will accept the reverse charge call and take your report.

Other Reporting Options

If you believe there has been a breach of Cisco's accounting practices, auditing matters, compliance by Cisco or its officers or directors with securities laws or fiduciary legal requirements, or are aware of any other issue you believe should be brought to the attention of the audit committee, please contact them using one of the following options:

Mark Chandler, Cisco's General Counsel: machandl@cisco.com or 408-527-0238
Audit Committee of the Board of Directors: auditcommittee@external.cisco.com
Cisco Audit Committee: 105 Serra Way, PMB#112, Milpitas, CA, 95035