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Share Your Concerns

 


Employees, customers, partners, vendors, suppliers, service providers, shareholders and every other stakeholder or third party has a responsibility to promptly speak up about any issues or concerns they believe, in good faith, may constitute a violation of the Code of Business Conduct or any other Cisco policy.


Ethics WebForm

The Cisco Ethics Webform is an ethics and business conduct reporting tool provided by The Network, a third-party vendor. The Ethics Webform is a way to submit your ethics case directly to the appropriate Cisco management who will promptly address the matter. Individuals have the option to remain anonymous when reporting concerns.

Report Ethics Case - Non Employees


Please note if you are an internal Cisco employee we encourage the use of our internal webform, hosted by and monitored by Cisco directly. The advantage of using this tool, as opposed to our third-party provider, is that we have the ability to communicate with anonymous complainants without the need for them to reveal their identity at any point.

Report Ethics Case- For Employees

EthicsLine

The Cisco EthicsLine is an ethics and business conduct reporting tool provided by The Network, a third-party vendor. The EthicsLine is available 24 hours a day, seven days a week. Your issue will be documented by a highly trained interview specialist and disseminated to appropriate Cisco management who will promptly address the matter. Interpreters are available to assist with the interview if deemed necessary by the caller. Callers have the option to remain anonymous when reporting concerns, although some countries do not allow such concerns to be reported anonymously. Details of these restrictions are provided in the country-specific dialing instructions where they apply.


PLEASE NOTE:

The Cisco EthicsLine is for reporting alleged illegal or unethical behavior only.


Should you have a technical or customer service related concern, please visit the following websites for assistance:


Customer Service Issues
Technical Support

 

Global EthicsLine Telephone Numbers
Select the country from which you are calling for country-specific dialing instructions

Argentina

Egypt

Lebanon

Russia

Australia

Estonia

Luxembourg

Saudi Arabia

Austria

Finland

Malaysia

Singapore

Belgium

France

Mexico

South Africa

Brazil

Germany

Morocco

Spain

Bulgaria

Greece

Netherlands

Sri Lanka

Canada

Hong Kong

New Zealand

Sweden

Chile

Hungary

Norway

Switzerland

China

India

Pakistan

Taiwan

Colombia

Indonesia

Panama

Thailand

Costa Rica

Ireland

Peru

Turkey

Croatia

Israel

Philippines

Ukraine

Cyprus

Italy

Poland

United Arab Emirates

Czech Republic

Japan

Portugal

United Kingdom

Denmark

Kazakhstan

Puerto Rico

United States

Dominican Republic

Korea, Republic of

Romania

Venezuela

 

Country Ethics Hotline

Argentina

To place an International Toll-Free Service (ITFS) call from Argentina, dial the number that corresponds to your telephone provider:
0800-555-9232 (Telecom)
0800-666-2457 (Telefonica)

Australia

To place an International Toll-Free Service (ITFS) call from Australia, dial the number that corresponds to your telephone provider:
1-800-235-953 (Optus)
1-800-17-0857 (Reach)

Austria

To place a free call from Austria, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Austria
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Belgium

To place an International Toll-Free Service (ITFS) call from Belgium, dial 0800-7-3980
Please note that this service may not be available from mobile phones or pay phones.

Brazil

To place an International Toll-Free Service (ITFS) call from Brazil, dial 0800-891-4281
Please note that dialing restrictions may apply to prepaid or calling cards.

Bulgaria

To place a free call from Bulgaria, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Bulgaria
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Canada

To place a toll-free call from Canada, dial 877-571-1700.

Chile

To place an International Toll-Free Service (ITFS) call from Chile, dial 1230-020-5453.
Please note that this service is not available on mobile cell phones and public phones require coin or card deposit.

China

To place an International Toll-Free Service (ITFS) call from China, dial the number that corresponds to your telephone provider:

10-800-711-0678 - China Telecom South serves the southern provinces of Anhui, Chongqing, Fujian, Gansu, Guangdong, Guangxi, Hainan, Hunan, Hubei, Jiangsu, Jiangxi, Ningxia, Qinghai, Shanghai, Shaanxi, Xinjiang, Xizang, Yunnan, and Zhejiang.

10-800-110-0619 - China Netcom Group serves the northern provinces of Beijing, Tianjin, Hebei, Shanxi, Neimenggu (Inner Mongolia), Liaoning, Jilin, Heilonhjiang, Henan, and Shandong.

Please note the following access information which is subject to change without notice:

  • Service may not be available from every public or mobile cell phone.
  • Phone must have international access.

Columbia

To place an International Toll-Free Service (ITFS) call from Columbia, dial the number that corresponds to your telephone provider:
01-800-912-0127 (Telcom Columbia)
01-800-5-1-80552 ( Orbitel)

Costa Rica

To place an International Toll-Free Service (ITFS) call from Costa Rica, dial 0-800-011-1063.
Please note that dialing restrictions may apply to prepaid or calling cards.

Croatia

To place a free call from Croatia, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Croatia
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Cyprus

To place an International Toll-Free Service (ITFS) call from Cyprus, dial 8009-0657.

Czech Republic

To place an International Toll-Free Service (ITFS) call from the Czech Republic, dial 800-143-501.
Please note that dialing restrictions may apply to prepaid or calling cards.

Denmark

To place an International Toll-Free Service (ITFS) call from Denmark, dial 80-887876.
Please note that this service is not available on mobile cell phones.

Dominican Republic

To place a Toll-Free call from the Dominican Republic, dial 1-877-571-1700.
Please note that dialing restrictions may apply to prepaid or calling cards.

Egypt

To place a free call from Egypt, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Egypt
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Estonia

To place a free call from Estonia, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Estonia
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Finland

To place a free call from Finland, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Finland
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

France

If You Choose To Call the Ethics Hotline from France:

  1. You will be asked to provide your name, which will be kept in strict confidence.
  2. You will be entitled to exercise yours rights to have access and to rectify the data related to you by contacting the Ethics Office at ethics@cisco.com.
  3. Any person identified in the report will be informed of the existence and contents of such report and of their rights to oppose to the processing of their personal data, to have access to the report, to provide additional information and to correct information contained in the report.
  4. Abuse of the Ethics Hotline may expose you to disciplinary action (including judicial proceedings), but good faith use of the Ethics Hotline, even if the facts are later found to be inaccurate or inconclusive, will not expose you to disciplinary action. You are not required to use it, and if you choose not to, you need not fear adverse consequences as a result. The Ethics Office has oversight of the Ethics Hotline. 

To place an International Toll-Free Service (ITFS) call from France, dial 0800-90-0073.

The Network, a Safe-Harbor certified independent company located in the United States, will answer the Cisco Ethics Hotline on behalf of Cisco Inc.

Germany

To place an International Toll-Free Service (ITFS) call from Germany, dial 0800-182-3093

Please note that this service may not be available from mobile phones or pay phones.

Greece

To place an International Toll-Free Service (ITFS) call from Greece, dial 00-800-11-004-9232.

Please note that this service is not available on mobile cell phones and public phones require coin or card deposit and.

Hong Kong

To place an International Toll-Free Service (ITFS) call from Hong Kong, dial 800-964854.

Hungary

To place an International Toll-Free Service (ITFS) call from Hungary, dial 06-800-18-588.

Please note that public phones require coin or card deposit and that there may be limited availability from mobile phones.

India

To place a free call from India, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for India
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Indonesia

To place an International Toll-Free Service (ITFS) call from Indonesia, dial 001-803-1-004-9232.

Please note that the phone you call on must have international access. This service may not be available from mobile or pay phones.

Ireland

To place an International Toll-Free Service (ITFS) call from Ireland, dial 1-800-55-8706.

Please note that this service may not be available from mobile phones.

Israel

To place an International Toll-Free Service (ITFS) call from Israel, dial the number that corresponds to your telephone provider:
180-931-7080 (Barak ITC)
180-941-9232 (Bezeq)

180-929-2978 (Golden Lines)

Italy

To place an International Toll-Free Service (ITFS) call from Italy, dial 800-788549.

Please note that public phones require coin or card deposit.

Japan

To place an International Toll-Free Service (ITFS) call from Japan, dial the number that corresponds to your telephone provider:
00531-11-4973 (KDD - Public phones require coin or card deposit. Access from mobile phones may be restricted)
0066-33-11-2585 (Japan/SoftBank Telecom - Public phones require coin or card deposit. Access from mobile phones may be restricted)

0034-800-900383 (Japan NTT - This service may not be available from payphones or mobile phones)

Kazakhstan

To place a free call from Kazakhstan, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Kazakhstan
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Republic of Korea

To place an International Toll-Free Service (ITFS) call from the Republic of Korea, dial the number that corresponds to your telephone provider:
00308-11-0527 (DACOM)
00798-1-1-004-9232 (Korea Telecom)
00368-11-0119 (ONSE)

Please note that this service is not available from public phones or all areas. Public phones may require coin or card deposit. Other dialing restrictions may apply to prepaid or calling cards.

Lebanon

To place a free call from Lebanon, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Lebanon
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Luxembourg

To place an International Toll-Free Service (ITFS) call from Luxembourg, dial 8002-6043.

Please note that public phones require coin or card deposit and that this service may not be available from mobile phones.

Malaysia

To place an International Toll-Free Service (ITFS) call from Malaysia, dial 1-800-81-2821.

Please note that public phones require local coin payment through call duration.

Mexico

To place an International Toll-Free Service (ITFS) call from Mexico, dial 001-877-571-1719.

Please note that phone must have international access and that you will be required to pay a per-call surcharge.

Morocco

To place a free call from Morocco, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Morocco
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Netherlands

To place an International Toll-Free Service (ITFS) call from the Netherlands, dial 0800-022-5927.

Please note that this service may not be available from mobile or pay phones.

New Zealand

To place an International Toll-Free Service (ITFS) call from New Zealand, dial 0800-450526.

Please note that this service may not be available from mobile phones and that public phones require coin or card deposit.

Norway

To place an International Toll-Free Service (ITFS) call from Norway, dial 800-13290.

Pakistan

To place a free call from Pakistan, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Pakistan
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Panama

To place an International Toll-Free Service (ITFS) call from Panama, dial 001-877-571-1700.

Please note that the phone you call on must have international access. This service may not be available from mobile phones. Other dialing restrictions may apply to prepaid or calling cards.

Peru

To place an International Toll-Free Service (ITFS) call from Peru, dial 0800-70-042.

Please note that this service may not be available from mobile phones or from every phone/public phone.

Philippines

To place an International Toll-Free Service (ITFS) call from the Philippines, dial 1-800-1-111-0124.

Please note that this service may not be available from mobile phones and that public phones may require coin or card deposit. Other dialing restrictions may apply to prepaid or calling cards.

Poland

To place an International Toll-Free Service (ITFS) call from Poland, dial 0-0-800-111-1655.

Please note that your phone must have international access and that public phones require coin or card deposit. You may be subject to a per-call surcharge.

Portugal

To place an International Toll-Free Service (ITFS) call from Portugal, dial 800-8-11212.

Please note that this service may not be available from mobile phones or from every phone/public phone. Other dialing restrictions may apply to prepaid and calling cards.

Puerto Rico

To place a toll-free call from Puerto Rico, dial 877-571-1700.

Romania

To place a free call from Romania, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Romania
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Russia

To place a free call from Russia, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Russia
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Saudi Arabia

To place a free call from Saudi Arabia, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Saudi Arabia
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Singapore

To place an International Toll-Free Service (ITFS) call from Singapore, dial 800-100-1557.

Please note that dialing restrictions may apply to prepaid or calling cards.

South Africa

To place an International Toll-Free Service (ITFS) call from South Africa, dial 0800-980-092.

Please note that dialing restrictions may apply to prepaid or calling cards.

Spain

To place an International Toll-Free Service (ITFS) call from Spain, dial 900-97-1087.

Please note that this service may not be available from mobile phones.

Sri Lanka

To place a free call from Sri Lanka, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Sri Lanka
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Sweden

To place an International Toll-Free Service (ITFS) call from Sweden, dial 020-79-7157.

Please note that this service may not be available from mobile phones and that public phones require coin or card deposit.

Switzerland

To place an International Toll-Free Service (ITFS) call from Switzerland, dial 0800-55-7749.

Please note that this service may not be available from pay phones or mobile phones.

Taiwan

To place an International Toll-Free Service (ITFS) call from Taiwan, dial 00801-10-4106.

Please note that there is limited availability from mobile phones. Other dialing restrictions may apply to prepaid or calling cards.

Thailand

To place an International Toll-Free Service (ITFS) call from Thailand, dial 001-800-11-004-9232.

Please note that phone must have international access. Not available from public phones or all areas. Other dialing restrictions may apply to prepaid or calling cards.

Turkey

To place a free call from Turkey, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Turkey
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

Ukraine

To place a free call from Ukraine, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Ukraine
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

United Arab Emirates

To place a free call from United Arab Emirates, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for United Arab Emirates
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

United Kingdom

To place an International Toll-Free Service (ITFS) call from United Kingdom, dial 0808-234-8323.

Please note that this service may not be available from every phone/public phone.

United States

To place a toll-free call from the United States, dial 877-571-1700.

Venezuela

To place a free call from Venezuela, using AT&T Direct, follow this two-step process:

  1. First, dial the AT&T Access Number for Venezuela
  2. Then, when prompted (by a tone, operator or recording), enter the Cisco Ethics Hotline number: 877-571-1700

 

 

Reverse Charge Dialing Instructions

If your country is not listed, follow these instructions to reach the EthicsLine:

  1. Dial your local telephone operator and say that you would like to place a reverse charge call to the following number in the United States: 770-776-5611
  2. When the operator asks for your name, you may give your name or - if you prefer to remain anonymous - say "Cisco" is your name.
  3. A representative from The Network, a third-party ethics reporting provider, will accept the reverse charge call and take your report.

Other Reporting Options

If you believe there has been a breach of Cisco's accounting practices, auditing matters, compliance by Cisco or its officers or directors with securities laws or fiduciary legal requirements, or are aware of any other issue you believe should be brought to the attention of the audit committee, please contact them using one of the following options:




 

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